Shipping Policy

Shipping Policy

Thank you for shopping at Glowix. Please read this Shipping Policy carefully to understand how orders are processed and delivered.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders or unforeseen delays, processing may take slightly longer. In such cases, we will notify you by email.

Shipping Destinations

Glowix ships internationally, including to the United States and other supported countries.
Availability of shipping may vary depending on the destination and local regulations.

Estimated Delivery Times

Delivery times are estimates and may vary depending on location, customs clearance, and carrier performance.

  • United States: 7–15 business days

  • International Orders: 10–25 business days

Please note that these are estimated timeframes and not guaranteed delivery dates.

Shipping Costs

Shipping costs are calculated and displayed at checkout before completing your purchase.
Occasionally, promotional free shipping offers may apply and will be clearly stated on the website.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
Tracking updates may take 24–72 hours to appear after shipment.

Customs, Duties, and Taxes

Glowix is not responsible for customs fees, import duties, taxes, or other charges imposed by your local government.
These charges are the customer’s responsibility and are not included in the product price or shipping cost.

Incorrect or Incomplete Addresses

Please ensure that all shipping details are accurate at checkout.
Glowix is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

If an order is returned to us due to an address issue, additional shipping charges may apply for reshipment.

Delayed or Lost Packages

While we work with reliable shipping partners, delays may occur due to factors beyond our control, such as customs inspections or carrier disruptions.

If your order has not arrived within the estimated delivery timeframe, please contact us at info@glowix.org, and we will assist you promptly.

Contact Us

If you have any questions about our Shipping Policy, please contact us:

Email: info@glowix.org
Website: https://glowix.org